Shipping
TERMS — SHIPPING POLICY
At TERMS, each order is prepared with care and intention. Please review our shipping policy before placing your order.
ORDER PROCESSING & SHIPPING SCHEDULE
All orders placed on or before April 5th, 2026 will be shipped on April 6th, 2026.
All orders placed on or after April 6th, 2026 will be processed and shipped within an estimated 7–10 business days from the order date.
SHIPPING CONFIRMATION
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow time for tracking updates to become available.
DELIVERY TIMES
Delivery times may vary depending on your location and the shipping carrier. Please note that shipping timeframes are estimates and not guaranteed.
SHIPPING RESPONSIBILITY
TERMS is not responsible for:
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Carrier delays
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Lost, stolen, or delayed packages once marked as delivered
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Incorrect shipping addresses provided at checkout
Please ensure all shipping information is accurate before completing your purchase.
ADDRESS CHANGES
We are unable to guarantee address changes once an order has been placed. If you need to make a correction, contact us immediately at connect@termslive.com, and we will do our best to assist.
INTERNATIONAL SHIPPING (if applicable)
Customers are responsible for any customs duties, taxes, or import fees required by their country.
TERMS reserves the right to update or modify this policy at any time without prior notice.